Legal
Refund Policy
Last updated: 1 April 2026
We want Scan2Tray to pay for itself many times over. If it doesn't, we'll give your money back.
30-day money-back guarantee
If within 30 days of your first paid month Scan2Tray isn't working for your business, email support@scan2tray.com and we'll refund you in full. No forms. No justification needed.
After 30 days
We don't pro-rate or refund partial months. Cancel anytime — your plan stays active until the end of the paid period and then stops billing. No contract, no cancellation fees.
Free trial
The 14-day free trial doesn't require a card. Refunds don't apply to trials because you're not charged.
Chargebacks
Please email us before raising a chargeback — 99% of the time we can sort it out in one reply and get your refund processed faster than your bank can.